Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION? 

We collect your such as your name, address and email address during the purchasing process.

Our website uses your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT 

How do you get my consent?

During the purchasing process, you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase. We imply that you consent to our collecting it and using it for that specific reason and to receive additional information about the products.

If you would like to be removed from future marketing or product messaging, we do provide you with an opportunity to unsubscribe.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at service@quietpunch.com or mailing us at: Quiet Punch 9506 Olive Blvd. Ste 103, Saint Louis, MO 63132, United States

SECTION 3 - DISCLOSURE 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - PAYMENT | EXCHANGES | RETURNS: 

We use Stripe, Square and / or PayPal to process all purchasing transactions. Your data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Exchanges and returns are available within 15days of purchase. Damaged products will not be available for exchanged or returns.

SECTION 5 - THIRD PARTY PROVIDERS 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

SECTION 6 – THIRD PARTY LINKS 

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 7 - SECURITY 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 9 - THE QUIET PUNCH MOBILE APP

This section describes information we collect through the Quiet Punch mobile app, which is separate from purchases made on this website. It applies to the Quiet Punch app for iPhone and Android, published by QP Boxing Products, LLC.

Information you give us

  • Account details — your email address and password (stored only in encrypted form), and optionally your name, username, gender, birth date, ZIP code and profile photo. Your username and profile photo are visible to other members.
  • Content you post — workouts you share, comments, likes and challenges you send to other fighters. This content is visible to other members of the Quiet Punch community.
  • Messages you send us — including support requests.

Information created when you train

  • Workout and punch data — punches counted, rounds, session length, training mode, punch power readings, the equipment you select and the workout video you train with. This is fitness activity data; we do not collect medical or health-record information, and the app does not connect to Apple Health or Google Fit.
  • Streaks, goals, milestones and rankings derived from that activity.

Device information

  • Bluetooth — the app connects to your Quiet Punch tracker over Bluetooth to count punches. The tracker sends punch signals only; it does not collect personal information, and we do not scan for or track other Bluetooth devices.
  • Location — only if you allow it, and only while you are using the app. We use approximate location to show local leaderboards and rankings near you. You can decline or turn this off in your phone settings at any time; the rest of the app continues to work.
  • Push notification token — an anonymous identifier that lets us send you notifications (challenges, replies, reminders). You can turn notifications off in your phone settings.
  • Device platform and app version — so we know whether to send you iPhone or Android updates and support.

Usage and diagnostics

  • In-app activity — such as searches you run in the video library, screens you open, and offers you view or claim. We use this to decide what content and features to build next.
  • Crash reports — if the app crashes, we receive a technical report so we can fix it.

Subscriptions and purchases in the app

QP Pro subscriptions are sold and billed by Apple through your App Store account. We never see or store your payment card details. We receive only your subscription status (active, expired, cancelled) so the app knows what to unlock. Members who joined Quiet Punch before this version have QP Pro at no charge and are not billed. You can view or cancel a subscription any time in your device's App Store settings.

Who we share information with

We do not sell your personal information, and we do not use it for advertising or cross-app tracking. We share only what is needed with service providers who help us run the app:

  • Supabase — secure database, login and file storage (United States)
  • Mux — video streaming
  • YouTube (Google) — playback of videos hosted on our YouTube channel
  • Apple — App Store subscription billing and push notification delivery
  • RevenueCat — subscription status management
  • Expo — app build tooling and push notification delivery on Android
  • Resend — sending account and notification emails
  • Sentry — crash and error reporting
  • Shopify — store orders and discount codes earned in the app

We may also disclose information if required by law, or to protect the rights, safety and property of Quiet Punch and its members.

How long we keep it

We keep your account and training history for as long as your account is active, so your lifetime punch totals and progress remain intact. If you delete your account, we delete your personal information and training history, except for records we are required to keep for legal, tax or fraud-prevention purposes.

Your choices and rights

  • Delete your account — in the app, open the Profile tab and choose Delete account. This permanently removes your account and personal data.
  • Access or correct your information — edit your profile in the app, or email us and we will help.
  • Turn off notifications or location — in your phone's settings for Quiet Punch.
  • Unsubscribe from marketing email — use the unsubscribe link in any marketing message. Essential account emails (password resets, security notices) will still be sent.
  • Residents of California, the EEA/UK and other regions with data-protection laws may request access to, correction of, or deletion of their personal information by contacting us at the address below. We will not discriminate against you for exercising these rights.

Children

The Quiet Punch app is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has created an account, contact us and we will remove it.

App-related questions

For anything about the app and your data, email service@quietpunch.com or write to QP Boxing Products, LLC, 9506 Olive Blvd. Ste 103, Saint Louis, MO 63132, United States.

QUESTIONS AND CONTACT INFORMATION 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at service@quietpunch.com or by mail at Quiet Punch

[Re: Privacy Compliance Officer]

[Quiet Punch 9506 Olive Blvd. Ste 103, MO 63132, United States]